Terms and conditions
These terms apply to your use of honeynaturalcare.in and to any enquiry or purchase made with Honeyy Natturall Carre Private Limited (CIN U46204MH2026PTC473306, GSTIN 27AAICH8015M1Z7), registered office D1 Saptashrungi CHSL, Plot No. 260, Road No. RSC/32A, Borivali West, Mumbai 400092, Maharashtra. By using the website or our services, you agree to them.
1. What we do
HNC makes and sells herbal feed supplements for cows, buffaloes and horses: herbal mineral mixtures, liquid calcium and animal care products. Our products are made from 16 herbal minerals of Gir, Saurashtra, Gujarat, and sold directly and through our dealers.
2. Using the website
- The information you give us must be true and complete.
- Do not misuse the website: no spam, false enquiries, attempts to break into the site, or copying our content for commercial use.
3. Product information
- Our products are feed supplements. They are not medicines and do not replace a veterinarian. For a sick animal, fever, a hot or hard udder, blood in the milk, bloat or any emergency, call your vet.
- Results depend on the animal, its feed, water, health and management, so we cannot promise a fixed increase in milk, fat or SNF.
- Give the dose printed on the pack or the dose we advise for your animal. Store packs in a cool, dry place out of reach of children.
- Product photos are for illustration; packaging may change.
4. Prices and orders
- Prices depend on the pack and quantity and are shared on WhatsApp, by phone or in a written quotation. Prices are in Indian Rupees.
- An order is confirmed when we confirm stock and the price. If we cannot supply, we refund anything you paid in full.
- Dealer and bulk orders follow the quotation or dealer terms agreed in writing for that order.
5. Payments
Payments are made by UPI, bank transfer or other methods we offer. We are not responsible for charges your bank may apply.
6. Delivery, returns and refunds
Delivery, replacement and refund rules are in our refund and shipping policy, which forms part of these terms.
7. Dealers
Becoming a dealer is subject to a separate written agreement covering area, stock, pricing and payment. Enquiries through the website do not by themselves create a dealership.
8. Intellectual property
The name "Honeyy Natturall Carre", "HNC", our product names, logo, text, design and images belong to Honeyy Natturall Carre Private Limited and may not be used without written permission.
9. Limitation of liability
To the extent the law allows, our total liability for any claim about an order is limited to the amount paid for that order. We are not liable for delays caused by events outside our reasonable control, such as natural disasters, strikes, transport disruption or government action.
10. Governing law and disputes
These terms are governed by the laws of India. We will first try to settle any dispute through our Grievance Officer; failing that, the courts in Mumbai, Maharashtra have jurisdiction, without affecting your rights under the Consumer Protection Act, 2019.
11. Grievance officer
As required by the Consumer Protection (E-Commerce) Rules, 2020, complaints can be sent to our Grievance Officer at Honeyy Natturall Carre Private Limited, D1 Saptashrungi CHSL, Plot No. 260, Road No. RSC/32A, Borivali West, Mumbai 400092, Maharashtra. Email info@honeynaturalcare.in or call +91 99137 96655. We acknowledge complaints within 48 hours and resolve them within one month.
12. Changes
We may update these terms. The version on this page on the date of your order applies to that order.